Kenyon Wallace interview with Tamara Daly, (Feb 8, 2021), Even ‘when things were good’ families were raising red flags. Inside four years’ worth of violations at Tendercare long-term-care home, https://www.thestar.com/news/gta/2021/02/08/even-when-things-were-good-families-were-raising-red-flags-inside-four-years-worth-of-violations-at-tendercare-long-term-care-home.html